As a local executive of Benedictine Health Systems and Cerenity Senior Care, one of the largest providers of Senior Services in the metropolitan area, I carefully vet my partnerships. It has been my pleasure of working with Ms. Zellner in a number of projects focused on our assisted living and skilled care facilities. She has assisted us in key interim leadership services, mock surveys, and clinical reimbursement assessments, and leadership mentoring to name a few. All of the Zellner Group projects brought us detailed findings and outcomes beyond what we expected. Their professionalism and collaboration is important to our campus settings.
Ms. Zellner's incredible team has served as our primary interim nurse consultant leadership for over ten years. I credit her group with drastically improving our clinical nursing systems, MDS process, and DON/NHA mentoring and training. I would readily recommend their partnership to other organizations.
Steve Pryzbilla, Vice President of Operations, St. Paul, Minnesota
Benedictine Health Systems
Zellner Group is a leading expert in healthcare strategy and operations for post-acute venues including skilled care, assisted-living, and senior housing. They demonstrate clinical success in working with our hospital healthcare system on some significant projects. They have brought a unique combination of business acumen and informatics expertise to our group. They can be counted upon to help facilitate change management venues, staffing models, MDS system education and process improvement and provided a host of exemplary services within company.
You would be well served to partner with exceptional team of health care Zellner Senior Health Consulting. They live by their slogan - they are the "The Platinum Standard.”
Jen Smolden, Administrator, Monticello
Centra Care Health- Monticello
My organization is positioned dramatically better today because our partnership and relationship with the Zellner Group!
Scott Frank, Oak Park Place, Madison, WI
Oak Park Place
The team from Zellner Group have capabilities in consulting services that are superior. They were all results-driven, thought leader expert in a wide array of healthcare related areas that we needed. The consulting team demonstrated success in understanding our complex elder needs and delivered innovative solutions to daunting issues facing our campus.
We have found Ms. Zellner to be extremely engaging. She understood our complex and diverse needs working with a larger community. She has excellent intuition which she translates well into written and verbal communication for our operation. She amassed a turn-around team that was not only highly skilled in understanding our situation, but they were effective in converting that information into meaningful outcomes to our employees and Tribal Council. Her team respected our cultural needs and priorities and embedded them in the most skillful fashion. I would highly recommend Zellner Group. Ms. Zellner’s work with any tribal organization or start-up senior/elder housing projects would be top notch.
Oran Beaulieu, Comprehensive Health Director, Red Lake Nation, Red Lake, MN
Jourdain -Perpich Extended Care Center
We have worked with this stellar group to help our organizations in the development and continued expansion of senior campuses including market research. In addition, a second market study helped us develop our second successful campus attached to a strategic partner, Osceola Medical Center located in Osceola, WI. Their deep industry knowledge and operational healthcare base has recently allowed us to consider development beyond our whole continuum campus in Hudson, Wisconsin. I would wholeheartedly recommend this consulting group as your market study, positioning, and strategic planning resource.
Dan Goodier, Executive Director, Hudson, WI
Christian Community Home and Services
I have partnered with Zellner Senior Health Consulting over the past nine years and found Zellner Group to be both knowledgeable and extremely efficient. They are able to customize to our unique needs in multiple senior service settings. Their skills in the Assisted Living and skilled care consulting world are stellar and I trust all of their consultants in both their direction and knowledge. They have partnered with my companies in two different Minnesota-based organizations, with excellent results. Truly they go above and beyond.
The clinical team of Zellner Group has the ability to serve as our critical resource has provided us detailed assessment and professional direction in our operations, assisting leadership and the Board of Directors with important decision making. They have been able to position us with timely projects and is an invaluable source of data and direction for my operations. In addition, their finance and operations expertise has played a key expert role in the health care industry for my colleagues.
We couldn’t recommend this group more highly. Your organization would be well-served to utilize them as a key strategic partner.
RoxAnne Gosson, Administrator, Mapleton Community Home, Mapleton, MN
Mapleton Community Home and Heritage House
We were fortunate to partner with Zellner Group for a large engagement encompassing a wide range of services. Their partnership helped us with a significant regulatory and operational turn-around endeavor. Throughout the process, the resident quality outcomes were always the priority and never wavered. Our clients, staff, and communities were served with exemplary care and services. The entire team exceptionally satisfied with their team for our projects. She brought in strong partners that assisted in the clinical team, action planning, guidance, education and Zellner Group leadership had the skills that positioned our six locations with the best direction possible.
As a result of their “spot on” recommendations and action, we were able to be in a stellar -up position, and now have a robust viable care setting for the future of our senior community members.
Ms. Zellner knows how to navigate financial, quality, regulatory, and strategic future-casting of senior care. We were highly fortunate to partner with her team and couldn’t recommend them more highly to any organization looking for specialized skill set in senior care.
Denyse Ethridge, CEO
Avinty Senior Living
The Walker Methodist leadership team has greatly benefited from the professional expertise of Zellner Group. They provided adept turn-around services to a campus that has struggled with financial performance measures and customer service in the past.
They can be provided to partner with experienced professionals of multi-faceted seasoned experts. The ability to develop and implement new pro formas and strategically re-align the building operations with a new care model, make timely staffing model recommendations, partner and educate the care teams, develop and direct assist in an effective marketing strategy, and create a complete conversion in both quality and finances helped us impact and advance our mission of “Life. And all the living that goes with it.”
We quickly trusted the Zellner Group team and their insights and vast industry knowledge. The entire Walker team developed a strong working relationship with they won us over with a tremendous ‘can-do” attitude, creative approaches and deep communication skill set. Zellner Group comes highly regarded and I would recommend their partnership to any senior care organization.
Scott Riddle, CEO, Walker Methodist
Walker Methodist
We were introduced to Zellner Group and her consulting company through referral of an industry expert. We’ve had spotty consulting service over the past years and found not all consulting groups include experts. A resource, but not expert people. We referenced this group out deeply before selecting them for our project.
Collectively as an organization, we have been impressed with both the stellar outcomes and full range of services they are able to provide our continuum. Areas we benefited from, competitive assessment, marketing plans and admission re-development, they took on a skilled journey toward improvement.
The Zellner Group provided a foundational pillar of strength that was invaluable to internal team and we were well served in all aspects.
I would gladly recommend their services with the “Platinum Standard” consulting team any day of the week!
Hallie Salmen, CEO Sunrise Retirement, Sioux City, Iowa
Sunrise Retirement Communities