Interim Management
We work with businesses to provide experienced short-term support for key leadership positions within skilled nursing and assisted living venues. Client driven goals are identified, operational structure followed to meet your organizational needs, and weekly reports provided to measure performance outcomes. Interim professional services include: Director of Nursing, Administrator, Nurse Manager and MDS experts for skilled locations. And highly skilled and performing Director of Health Services and Housing Directors for assisted living operations. Assistance with candidate screening and on-boarding provided if desired by the organization.
Interim professional services include:
- Director of Nursing, Administrator
- Nurse Manager and MDS experts for skilled locations.
- Highly skilled and performing Director of Health Services and Housing Directors for assisted living operations.
- Assistance with candidate screening and on-boarding provided if desired by the organization.
Interim projects typically range from a two – five month timeframe service.
Market Studies
Secondary research relating demographics of various markets to the demand for services short-term and long-range.
Includes:
- Competitor inventories
- Analysis of market share through various available data bases and comparison of the market share with similar types of organizations
- Market feasibility studies for financing and development of various senior living alternatives including “right-sizing” of skilled nursing home services
- Market research to identify potential opportunities for service development in defined markets
- Consumer surveys related to the usage, satisfaction with and need for health care services
- Census development projects
Designed Projects
Operational Turn-Around Projects
We can assist your skilled nursing, assisted living, and/or home care companies with financial improvement and regulatory outcomes. This service area is based on operational assessment, benchmarking, and action planning to re-position and return your organization to a solid foundation. These services are customized to your specific needs and can include planned oversight. We can also assist with short-term action planning, process development, financial positioning, development of staffing models, and best practices with the senior care industry.
Regulatory Compliance and Readiness
Skilled nursing facilities and Assisted Living providers that seek positive federal/state survey results are many times required to obtain consulting assistance to keep or build-up their systems to assure they are in place and maintain facility full compliance.
Our consultants have the extensive experience to assist with leadership training, development of policy and procedures, site specific training programs, auditing tools, and monitoring of systems to ensure strong and continued regulatory compliance.
Health Reform Position and Preferred Provider Arrangements
Hospitals are actively forming partnerships with post-acute providers (skilled, assisted living, and home care providers) to maximize reimbursement and ensure quality care outcomes.
We can assist you by reviewing the key indicators of clinical systems related to hospital re-admissions at your operations. We create and customize tracking tools and action plans to help reduce re-admissions as you develop relationships with key hospitals in your market area. Development of clinical pathways will be customized to your resident population and your specific medical community.
Strategic Planning
This service area relates to board and leadership planning to provide planning services for providers to obtain solid planning and partnership considerations for ongoing planning and company viability, growth, and re-design focus.
The key components of strategic planning include an understanding your firm’s vision, mission, values and strategies presently in place.
We include a combination of the goals for which the firm is striving and the means (policies) by which it is seeking to get there. We provide a roadmap – the path chosen to grow toward your end vision, then the most important part of implementing the strategy is ensuring the company is going in the right direction generating results
Whether it is time to either create a strategic plan initially for a start-up or re-evaluate and re-define your strategy in the ever dynamic and changing health care world, Zellner Senior Consulting experts are ready to serve in this vital component of your operation.
Start-up Projects for Assisted Living
We will partner with your organization to complete market and feasibility work, start-up financial and staffing pro formas, and operational plans. This service can be customized to your organizations individualized needs and can be developed for short term assistance or a more long term relationship.
With assistance of our team, we can successfully assist in establishing your assisted living or senior housing venue for the elderly services within a short time period. Our services also include:
- detailed assistance with business structure
- business plan
- effective mission statement
- licenses and permits
- market research
Our qualified team of well-trained experts will facilitate excellent consultation at any level of detail needed. Zellner Senior Health Consulting is the worthwhile and highly skilled option for an organization who wishes to partner with a team of known experts in the senior care operations space.
Housing with Services and Home Care Assessment – Quality Improvement
We will partner with your team to review current regulatory status and enhancement of services as community needs change as well as review for efficiencies and recommend changes that will assist not only to improve quality but also enhance financial outcomes.
Assessment services include policy and procedure manual development, state regulatory assistance, new agency start-up, mock surveys, clinical record review, quality assessment, performance improvement reports, personnel file reviews, and corrective action plans. Additional quality improvement services can be provided based on your specific needs.
Census and Marketing Plans
Zellner Senior Health Consulting has advised clients on every type of senior housing and health care products ranging from independent, assisted living, memory care, long-term care, transitional care units, and continuing care retirement communities. Because we are highly attuned to changes in the senior care industry, we are able to identify challenges and analyze new opportunities within these ever-changing markets
Our marketing services are available to assist with increasing market share, secret shopping evaluation, and market analysis. Our team can assist with a myriad of services such as demographic and competitive analysis along with sales and marketing audits.
In addition, we are well versed with market trending and specific marketing plan development, implementation services with focus on occupancy improvement, and sales training. We can also help with collateral and advertising development for your organization.
Financial Benchmarking
Operators gain insights on their key cost centers to determine which areas they should focus upon for cost containment and enhance management engagement and skills.
Our experts are attuned to the management of Medicare and Medicaid reimbursement and the trending of the future payment systems. We use effective and efficient financial management and reporting systems to assist our clients in their budgeting, analysis, and fiscal management. Our operations based financial and reimbursement teams can help you remain successful in the senior care regulated and competitive industry.
Reimbursement enhancement specialists at Zellner Senior Health Consulting will assist providers to find missing revenues and reimbursement payments. We are able to help our clients focus on the key indicators to improve cash flow and enhance revenues while meeting the demands of the day.